Return transaction document types that are available in Purchase Order Processing in Microsoft Dynamics GP
Under what conditions should I use a specific return transaction document type? Here is summary of when to use a particular document type. For examples of each type go to CustomerSource and search for the Microsoft Knowledge Base Article ID 936280. I found it very useful, however, like some Knowledge base articles, it took some time to find it.
Return transaction document types
The following return transaction document types are available in Purchase Order Processing.
Return
A Return transaction document type is used if the following conditions are true:
• A shipment transaction has been posted for the purchase order.
• An invoice transaction has not been entered for the purchase order.
• The item in the purchase order has not yet been removed from inventory.
"Return w/Credit"
A "Return w/Credit" transaction document type is used if the following conditions are true:
• A shipment transaction has been posted for the purchase order.
• An invoice transaction has been posted for the purchase order.
• The item in the purchase order has not yet been removed from inventory.
Inventory
An Inventory transaction document type is used if the following conditions are true:
• A shipment transaction has been posted for the purchase order.
• An invoice transaction has not been entered for the purchase order.
• The item in the purchase order has been removed from inventory.
Note An Inventory transaction can also be used for items in drop-ship purchase orders that were returned by the customer. You can do this if the invoice transaction has not been matched to the purchase order.
"Inventory w/Credit"
An "Inventory w/Credit" transaction document type is used if the following conditions are true:
• A shipment transaction has been posted for the purchase order.
• An invoice transaction has been posted for the purchase order.
• The item in the purchase order has been removed from inventory.
Note An "Inventory w/Credit" transaction can also be used for items on drop-ship purchase orders that were returned by the customer after the invoice transaction has been posted.